Further Training


We will not be providing face-to-face advice or training for the foreseeable future. We will contact existing advice clients by phone. Our staff will continue to support our members and can be reached via telephone and email as usual.

We are working hard to move our training, where possible, to digital. For any queries, please contact our training team at [email protected]

We can only provide advice to people living in Northern Ireland. 

Helpline contact details:

Welfare Changes ring 0808 802 0020 or email [email protected]
Tax & Benefits ring 0800 988 2377 or email [email protected]
Business Debt ring 0800 083 8018 or email [email protected]
Debt Action ring 0800 028 1881 or email [email protected]
EU Settlement Scheme ring 0800 138 6545 or email [email protected]
For Historical Institutional Abuse advice and support call 02890 645919 email [email protected]


Advice NI has offered accredited and non-accredited training in age issues since 2008 including our award winning Advantage programme.


We offer training packages and single courses for those working with older people including:

  • Level 5 Award in Providing Specialist Advice to Older People on their Rights Under the Law
  • Older Person Adviser Course
  • Understanding Ageing and Working with Older People
  • Understanding Age Legislation and Social Policy in Ageing
  • Age Awareness and Working with Older People
  • An Introduction to Older People’s Benefits
  • Understanding State Retirement Pension
  • The State Retirement Pension for Beginners
  • Health Rights and Services for Older People
  • Community Care and Older People
  • Housing and Older People

For further information on training in Age issues check out the training section Advice NI's website or email [email protected]