Cold Weather Payments

ADVICE NI’S HELPLINES REMAIN OPEN

We will not be providing face-to-face advice or training for the foreseeable future. We will contact existing advice clients by phone. Our staff will continue to support our members and can be reached via telephone and email as usual.

We are working hard to move our training, where possible, to digital. For any queries, please contact our training team at [email protected]

We can only provide advice to people living in Northern Ireland. 

Helpline contact details:

Welfare Changes ring 0808 802 0020 or email [email protected]
Tax & Benefits ring 0800 988 2377 or email [email protected]
Business Debt ring 0800 083 8018 or email [email protected]
Debt Action ring 0800 028 1881 or email [email protected]
EU Settlement Scheme ring 0800 138 6545 or email [email protected]
For Historical Institutional Abuse advice and support call 02890 645919 email [email protected]

Body

For those on low incomes, a cold weather payment is to help with extra heating costs during very cold weather in the particular area where you live.

Eligibility Criteria 

You are eligible for a Cold Weather Payment if you are in receipt of:

  • Pension Credit Guarantee Credit 
  • Income Support 
  • Income Based Job Seekers 
  • Income Based Employment and Support Allowance

You’ll usually get Cold Weather Payments if you get Universal Credit, you’re either not employed or you're self-employed, and one of the following apply:

  • you get a limited capability for work amount (with or without a work-related activity amount)
  • you get the disabled child amount in your claim
  • you have a child under five living with you

You’ll also be eligible if you have a disabled child amount in your claim, whether you are employed or not.

How Much is a Cold Weather Payment?

The payment is £25 when the average temperature is recorded as, or forecast to be, zero degrees Celsius or below over seven consecutive days during the period from 1 November to 31 March.

It must be noted that this has to happen in the area where the claimant lives and the process is triggered automatically, there is no need to apply.

Further Information

For more information about Cold Weather Payments visit the NI Direct website