Housing Options


We will not be providing face-to-face advice or training for the foreseeable future. We will contact existing advice clients by phone. Our staff will continue to support our members and can be reached via telephone and email as usual.

We are working hard to move our training, where possible, to digital. For any queries, please contact our training team at [email protected]

We can only provide advice to people living in Northern Ireland. 

Helpline contact details:

Welfare Changes ring 0808 802 0020 or email [email protected]
Tax & Benefits ring 0800 988 2377 or email [email protected]
Business Debt ring 0800 083 8018 or email [email protected]
Debt Action ring 0800 028 1881 or email [email protected]
EU Settlement Scheme ring 0800 138 6545 or email [email protected]
For Historical Institutional Abuse advice and support call 02890 645919 email [email protected]


Your housing options vary so we examine them to help you decide which best suit your circumstances.

An older man is with his daughter.In later life, where you choose to live may be down to choice or necessity. It may be that you would prefer to stay at home and live as independently as possible or move in with your family.

Sheltered housing may give you that independence with the security of on-site support available. Otherwise, if you need personal care then residential and nursing homes may be the best option for you.

If you are not already a tenant of the likes of the Northern Ireland Housing Executive (NIHE) or housing association, social housing may be an option too. This option may be considered if you have an immediate need for accommodation due to your previous property being unfit or you have been made homeless.

If you have no home or are at risk of losing your home yous should seek help at your local Housing Executive Office.  They may offer advice, assistance, temporary or permenant accommodation.  

The choice is yours

Before you make any decision regarding your housing options, gather as much information as possible and seek advice from people you trust.