Impact on Benefits


We will not be providing face-to-face advice or training for the foreseeable future. We will contact existing advice clients by phone. Our staff will continue to support our members and can be reached via telephone and email as usual.

We are working hard to move our training, where possible, to digital. For any queries, please contact our training team at [email protected]

We can only provide advice to people living in Northern Ireland. 

Helpline contact details:

Welfare Changes ring 0808 802 0020 or email [email protected]
Tax & Benefits ring 0800 988 2377 or email [email protected]
Business Debt ring 0800 083 8018 or email [email protected]
Debt Action ring 0800 028 1881 or email [email protected]
EU Settlement Scheme ring 0800 138 6545 or email [email protected]
For Historical Institutional Abuse advice and support call 02890 645919 email [email protected]


Entitlement to other benefits can be affected when you claim State Pension, even if your State Pension is deferred.

State Pension is an income replacement benefit and only one earnings replacement benefit will be paid at a time. Therefore, if you entitled to State Pension, you will not be paid benefits such as Severe Disablement Allowance, Carer’s Allowance or Bereavement Allowance as State Pension counts as an income.

However, if you are entitled to one of these benefits (or other earnings replacement benefits) that is payable at a higher rate than your State Pension, you will get extra money from these on top of your pension.

For example, you can claim Carer’s Allowance after you reach State Pension Age but it will only be paid if you get a reduced pension which is less than the rate of Carer’s Allowance you can be paid.

It is worth claiming Carer’s Allowance even if you will not be paid anything, as it can lead to more generous amounts of benefits such as Pension Credit, Housing Benefits and Rates Relief, through a carers premium or additional amount.

Please Note

Speak to a Benefits Adviser for further information.