Voluntary and Charity


We will not be providing face-to-face advice or training for the foreseeable future. We will contact existing advice clients by phone. Our staff will continue to support our members and can be reached via telephone and email as usual.

We are working hard to move our training, where possible, to digital. For any queries, please contact our training team at [email protected]

We can only provide advice to people living in Northern Ireland. 

Helpline contact details:

Welfare Changes ring 0808 802 0020 or email [email protected]
Tax & Benefits ring 0800 988 2377 or email [email protected]
Business Debt ring 0800 083 8018 or email [email protected]
Debt Action ring 0800 028 1881 or email [email protected]
EU Settlement Scheme ring 0800 138 6545 or email [email protected]
For Historical Institutional Abuse advice and support call 02890 645919 email [email protected]


In addition to Health and Social Care services, there are numerous charities and voluntary organisations which provide help and support services to older people and their carers.

As well as detailed information about the causes and effects of particular conditions, these organisations provide information about treatments, medication, equipment, alternative therapies, self-help and support groups.

They also allow you to share views with other people via message boards and fora, with many organisations producing newsletters or magazines.

Essential ones you should know about include:

Further Information

Charities and organisations offering help and advice can be found on POP NI