Support for Carers


We will not be providing face-to-face advice or training for the foreseeable future. We will contact existing advice clients by phone. Our staff will continue to support our members and can be reached via telephone and email as usual.

We are working hard to move our training, where possible, to digital. For any queries, please contact our training team at [email protected]

We can only provide advice to people living in Northern Ireland. 

Helpline contact details:

Welfare Changes ring 0808 802 0020 or email [email protected]
Tax & Benefits ring 0800 988 2377 or email [email protected]
Business Debt ring 0800 083 8018 or email [email protected]
Debt Action ring 0800 028 1881 or email [email protected]
EU Settlement Scheme ring 0800 138 6545 or email [email protected]
For Historical Institutional Abuse advice and support call 02890 645919 email [email protected]

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There are a range of organizations that provide information, advice, help and support for carers.

These organisations provide information on a variety of issues, such as preparing for a care assessment to advice on how to cope emotionally and financially:

Support for carers is also available for those caring with people with particular conditions. For example, The Alzheimer’s Society
offers help to carers caring for those with Alzheimer’s.

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Benefits for Carers

If you spend
more than 35 hours a week caring for a person with an illness or disability, you may
be able to get social security benefits as a full-time carer.

This includes benefits such

  • Carer’s Allowance
  • Income Support or Pension Credit
  • Universal Credit
  • Housing Benefit
  • Rates Rebate

For further information about these benefits and
assistance for
carer's, please visit Carers Northern Ireland’s website.

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Local Carers' Groups

As a carer, you can become isolated so ensure that you make time for yourself and maintain contact with others for your own well-being.

Local Health and Social Services Trusts should be able to provide a list of local carers’ groups.

Individual organizations, such as those near the top of the page, also provide information, help and support for carers throughout Northern Ireland.


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