Money Matters


We will not be providing face-to-face advice or training for the foreseeable future. We will contact existing advice clients by phone. Our staff will continue to support our members and can be reached via telephone and email as usual.

We are working hard to move our training, where possible, to digital. For any queries, please contact our training team at [email protected]

We can only provide advice to people living in Northern Ireland. 

Helpline contact details:

Welfare Changes ring 0808 802 0020 or email [email protected]
Tax & Benefits ring 0800 988 2377 or email [email protected]
Business Debt ring 0800 083 8018 or email [email protected]
Debt Action ring 0800 028 1881 or email [email protected]
EU Settlement Scheme ring 0800 138 6545 or email [email protected]
For Historical Institutional Abuse advice and support call 02890 645919 email [email protected]


Being well equipped to manage your money is of vital importance in later life whatever your source of income or personal circumstances.

A older man looks at a sign which reads "Road Ahead".Older people’s finances can be placed under a lot of strain due to increased reliance on social security benefits, rising electricity and home heating costs, and following on from significant life changes such as bereavement, health problems and retirement.

Even if you are managing your finances more comfortably, there is always more to learn and any improvements to your money management skills will only enhance your quality of life and make your money go further.

Our Building Resilience in Retirement project aimed to improve the financial capability of older people through a digital inclusion training programme. 

The course comprised of six two-hour modules on developing digital literacy and as part of this project we developed 2 short videos which demonstrate how a digital inclusion training programme can help people manage their money better. 

Video 1: Learn How to be Money Savvy

Advice NI Robert and Dolly from Advice NI on Vimeo.


Video 2: Managing Money in Later Life

Advice NI Training with captions from Advice NI on Vimeo.


Further Information

You can read the full evaluation report from the Building Resilience in Retirement project as well as the report for our other older person's project Supporting Active Engagement.