Connecting Online


We will not be providing face-to-face advice or training for the foreseeable future. We will contact existing advice clients by phone. Our staff will continue to support our members and can be reached via telephone and email as usual.

We are working hard to move our training, where possible, to digital. For any queries, please contact our training team at [email protected]

We can only provide advice to people living in Northern Ireland. 

Helpline contact details:

Welfare Changes ring 0808 802 0020 or email [email protected]
Tax & Benefits ring 0800 988 2377 or email [email protected]
Business Debt ring 0800 083 8018 or email [email protected]
Debt Action ring 0800 028 1881 or email [email protected]
EU Settlement Scheme ring 0800 138 6545 or email [email protected]
For Historical Institutional Abuse advice and support call 02890 645919 email [email protected]


Safe internet access is a gateway to a brave, new world of information, engagement and social interaction.

A lady uses her computer.Internet access allows you to connect with family members and friends anywhere in the world as long as they are online too.

In fact, the wonders of the web mean you can connect with people of all ages and races throughout the world.

Connecting online will save you time as it will allow you to manage your bank accounts and shop from your home. Time is money after all.

Even better still, as you can shop around at the touch of a button, think of the money you can save when bargain-hunting or comparing prices between stores.

What connecting online can do for you

  • Keep in touch with family and friends for free
  • Research information on any subject imaginable
  • Save time by managing all your banking and bills online
  • Save time and money by shopping around on a whim 

Please Beware!

We all need to be careful, though, that we do not give any personal information to websites, organisations or people that we cannot trust.

Find out more about internet safety and privacy on the BBC's WebWise website.