We will not be providing face-to-face advice or training for the foreseeable future. We will contact existing advice clients by phone. Our staff will continue to support our members and can be reached via telephone and email as usual.

We are working hard to move our training, where possible, to digital. For any queries, please contact our training team at [email protected]

We can only provide advice to people living in Northern Ireland. 

Helpline contact details:

Welfare Changes ring 0808 802 0020 or email [email protected]
Tax & Benefits ring 0800 988 2377 or email [email protected]
Business Debt ring 0800 083 8018 or email [email protected]
Debt Action ring 0800 028 1881 or email [email protected]
EU Settlement Scheme ring 0800 138 6545 or email [email protected]
For Historical Institutional Abuse advice and support call 02890 645919 email [email protected]


Your house is your home and you hope to get as much enjoyment from it as possible.

Man and woman with a model house in their hands.In later life you have a range of housing options to consider and these may depend upon your individual circumstances. We help make those options easier to understand.

It may be that repairs, adaptations and improvements to your present home will be the best option for you even if your situation changes. In fact, there may be grants and schemes available to help you with these.

Whatever housing option you make, it is essential to keep yourself and your home warm. Therefore, we help guide you to the support you may get to make your home more energy efficient. 

All the above may matter little though if you do not feel safe and secure in your own home. Even if some of this fear may be misplaced, it does no harm to make your home more safe and secure. Personal safety and well-being is of the utmost importance.

Expert Advice

The logo of the Housing Rights ServiceFor independent, specialist advice visit Housing Rights Service's public advice and information website, Housing Rights Service NI.

This great web resource includes information on a range of housing issues in Northern Ireland from accessing accommodation to dealing with eviction. It also includes advice of direct relevance to older people such as energy efficiency of your home and information on protected tenancies.