We will not be providing face-to-face advice or training for the foreseeable future. We will contact existing advice clients by phone. Our staff will continue to support our members and can be reached via telephone and email as usual.

We are working hard to move our training, where possible, to digital. For any queries, please contact our training team at [email protected]

We can only provide advice to people living in Northern Ireland. 

Helpline contact details:

Welfare Changes ring 0808 802 0020 or email [email protected]
Tax & Benefits ring 0800 988 2377 or email [email protected]
Business Debt ring 0800 083 8018 or email [email protected]
Debt Action ring 0800 028 1881 or email [email protected]
EU Settlement Scheme ring 0800 138 6545 or email [email protected]
For Historical Institutional Abuse advice and support call 02890 645919 email [email protected]


Reablement is a short term assessment and support service, lasting six weeks or less, which helps you to do things for yourself rather than relying on others. This will take place in your own home-setting.

The Reablement Service is made up of a Team including; Reablement Occupational Therapists and Reablement Support Workers who will support you to become more independent in daily living activities such as:
  • personal care (washing, showering/bathing);
  • getting dressed and undressed;
  • getting into and out of bed or a chair;
  • toileting and promoting continence;
  • taking your medication;
  • meal preparation;
  • moving around your home;
  • social activities, such as luncheon clubs
You can use the Reablement Service if you are over 65+ years and:
  • requiring a support package (such as a Domiciliary Care Package); or
  • need an increase in your existing support package to help you with your daily living activities; and
  • if you have experienced a crisis, such as illness, deterioration in health or sustained an injury.

South Eastern Health and Social Care Trust

Reablement Teams are as follows:

North Down & Ards Area
Finance Building
Ards Hospital
Newtownards BT23 4AS
Tel: (028) 9151 0250
Down Area
Ward 22
Domicilary Care Services
1st Floor
Downshire Estate
Ardglass Road
Downpatrick BT30 6RA
Tel: (028) 4483 8278
Lisburn Area
Level 1
Lisburn Health Centre
Linenhall Street
Lisburn BT28 1LU
Tel: (028) 92633735