Grants and Schemes


We will not be providing face-to-face advice or training for the foreseeable future. We will contact existing advice clients by phone. Our staff will continue to support our members and can be reached via telephone and email as usual.

We are working hard to move our training, where possible, to digital. For any queries, please contact our training team at [email protected]

We can only provide advice to people living in Northern Ireland. 

Helpline contact details:

Welfare Changes ring 0808 802 0020 or email [email protected]
Tax & Benefits ring 0800 988 2377 or email [email protected]
Business Debt ring 0800 083 8018 or email [email protected]
Debt Action ring 0800 028 1881 or email [email protected]
EU Settlement Scheme ring 0800 138 6545 or email [email protected]
For Historical Institutional Abuse advice and support call 02890 645919 email [email protected]

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There may be a number of ways in which you can access financial and practical help to repair, maintain or improve your home whether you are a social tenant, private tenant or owner occupier.

These grants and schemes are delivered by many agencies (public, private and voluntary sector) and vary in their aims and objectives. Please, email us if you wish us to include other grants and schemes applicable to older people in Northern Ireland.

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Home Improvement Grants Scheme

A funding shortfall due to the property crash has meant that the Northern Ireland Housing Executive (NIHE) has had to curtail its grant funding dramatically. For further information on the remaining Home Improvement Grants, visit the NIHE website.

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The Boiler Replacement Scheme

The boiler replacement scheme helps owner occupiers to improve the energy efficiency of their homes. The scheme is open to owner occupiers whose household income is less than £40,000 and who have an inefficient boiler of at least 15 years old.

The Boiler Replacement Scheme is open to owner occupiers with a household income of less than £40,000.

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Support in a crisis

Community Care Grants and Crisis Loans that were available under the Social Fund have now ended and they have been replaced by Discretionary Support and a Short Term Benefit Advance.

You can still apply for a Budgeting Loan

You can contact the Independent Welfare Changes Helpline on 0808 802 0020 if you need more information regarding the changes to the Social Fund. 

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The B&Q Diamond Card

B&Q offer a 10% discount every Wednesday to people over the age of 60 who have their Diamond Card. Membership is free. This will come in handy if you need to repair your home or even if you just enjoy a spot of D.I.Y.

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