Social Fund


We will not be providing face-to-face advice or training for the foreseeable future. We will contact existing advice clients by phone. Our staff will continue to support our members and can be reached via telephone and email as usual.

We are working hard to move our training, where possible, to digital. For any queries, please contact our training team at [email protected]

We can only provide advice to people living in Northern Ireland. 

Helpline contact details:

Welfare Changes ring 0808 802 0020 or email [email protected]
Tax & Benefits ring 0800 988 2377 or email [email protected]
Business Debt ring 0800 083 8018 or email [email protected]
Debt Action ring 0800 028 1881 or email [email protected]
EU Settlement Scheme ring 0800 138 6545 or email [email protected]
For Historical Institutional Abuse advice and support call 02890 645919 email [email protected]


The Social Fund is a Government Fund designed to help individuals and families living on low incomes with unexpected expenses which are difficult to meet out of weekly income. The Social Fund is divided into two parts, a regulatory and a non-regulatory part.

The regulatory Social Fund;

There is a legal right of entitlement to these payments providing the person satisfies certain conditions of entitlement contained in the regulations.

In November 2016 Community Care Grants and Crisis Loans were abolished in Northern Ireland and replaced by a new Finance Support scheme that includes:

Budgeting loans are still available.

 There is no legal right of entitlement to these payments and they are funded by a cash-limited budget.